Privacy notice

General

FuelRCA (Fuel) will protect the privacy of users of our services, and enquirers and visitors to our website in accordance with the Data Protection Act. Fuel will minimise any intrusion or change to individual's browser or Internet enabled devices' configuration.

Whenever personal information is voluntarily given to the Fuel by anyone, they consent to its collection and use by Fuel in accordance with this privacy notice. Personal data submitted online to Fuel will only be passed on to third parties who are directly involved in providing services to Fuel for the purpose required. Fuel will not disclose any personal data for any other use, to any other party unless we are obliged to do so by law.

Security

Fuel are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

Scope

This privacy notice explains how, why and what happens when Fuel personal information and automatically collected data, concerning:

  • people who use our services, eg those who subscribe to newsletters, or to purchase tickets or publications
  • people who apply online for our programmes of study
  • visitors to our websites

Personal Information

What personal information might we collect?

When individuals register for any of our services: to make purchases, make an enquiry or report a problem, they may be asked to voluntarily provide personal information such as name, address, telephone number or e-mail address. Online purchases through our websites will always be made through WorldPay, so credit or debit card details will not be held or used directly by Fuel.

How do we use your personal information?

We use personal data to assist in the query, application and admissions process and to provide this information securely to regulatory or funding bodies related to student applications. When we collect personally identifiable information through our website, we will make it clear. We will also make it clear when and what personal information we will collect, and what we intend to do with it.

The Fuel website may also use cookies for the following functions, where you have voluntarily given personal information to Fuel for a specific service such as:

  • Internal record keeping
  • Students admissions service
  • Alumni directory service

If individuals voluntarity opt-in to Fuel making wider use of their personal data, we may use it to personalise their experience of the website (for example filling in forms), to let them know about other services which may be of interest, to give appropriate information or experience, or for our direct marketing purposes. Anyone can opt out of this wider use at any time by contacting: fuel@rca.ac.uk

Direct Marketing

Unless subscribers have already informed us that they do not wish us to do so, we may contact them by e-mail to market our Programmes of study or events that may be of interest. Anyone may at any time request us to stop using their personal data for direct marketing purposes by contacting: fuel@rca.ac.uk

Directories

If anyone voluntaritly submits personal data for inclusion in any Fuel directory or information service, it may be seen by anyone else who has access to that directory or service. People should not submit any personal data that they do not want to be made public in this way, no one should send any personal data about anyone else without their permission.

Automatically Collected Data

Any data collected automatically from visitors to our web sites through the use of cookies will be used to improve the sites, and will not and cannot be used to identify any visitor. Consent by site visitors, for this anonymous data to be collected and used by Fuel will be sought to allow visitors to access and use the site without the use of non-essential cookies.

We will not associate any data gathered from this site with any personally identifying information from any source. We may also log Internet Protocol (IP) address (but nothing that directly identifies visitors) in order to receive and send the required information over the Internet.

What data might we collect?

Fuel web sites (with the suffix URL suffix: fuel.rca.ac.uk) cookies are used to gather anonymous data such as ehat pages are viewe, what time the visit occurred, if the visitor has been to the site before, and what site referred the visitor to the web page etc.

How will we use the data?

  • to provide visitors when they return to a web site, with a tailored and appropriate experience.
  • for analytical purposes - to count the number of unique visits to a pages or click patterns, and in what context visitors navigate through the website, so that we can improve the content and navigation.
  • to report statistics internally and to regulatory authorities on request.
  • to measure web site performance
  • where such storage or access is strictly necessary for the provision of a service requested by the subscriber, visitor or user.

Cookies

Fuel may use cookies on any of its web sites. A cookie is a small text file that is sent from a web server to your browser and may be stored on your computer, designed to collect data for statistical purposes. A cookie can't read data off your hard disk or read cookie files created by other sites. Fuel web site cookies do not collect any personal information, but can automatically collect data based on visitor browser settings and context (eg: location, device, browser) and the use of our web sites. You can configure your browser so as to refuse any cookie or to alert you to when a cookie is being sent. If you refuse cookies, some websites may not function. There's more information on the cookies that FuelFuel use here.

Links to other web sites

Our website contains links to other websites. We are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy arrangements of other sites that collect or use personal data.

Contacts

This is a website of Royal College of Art, a not-for-profit company limited by guarantee. Our registered office is at Royal College of Art, Kensington Gore, London SW7 2EU.

Individuals have certain rights of access to their personal data. If you want to request any information about your personal data, please contact: fuel@rca.ac.uk

If you are not satisfied with how we have dealt with your request, you may contact the Information Commissioner's Office
(http://www.ico.gov.uk/complaints/data_protection.aspx).